Return Policy App

We hope you love your purchase but if you don't, we've made the return process easier now to allow for a hassle-free online shopping experience!

HOW LONG DO I HAVE BEFORE MAKING A RETURN? 

You have a maximum of 30 days from the date of receiving your item(s) to make returns. You must send back and postmark your return packages within 30 days from the date of receiving your item(s).
Please note that returns must be initiated and the return packages must be postmarked within 30 days from the date of receiving your item(s). Returns made after this 30-day period will not be accepted, and there is a possibility that refunds may not be processed for returns dropped off or shipped back after the 30-days period.

HOW CAN I MAKE A RETURN?

STEP 1: Identify items and create a mailing label by using our BloomChic Returns to create and print a prepaid return label. Click Returns to start your return process.


STEP 2: Prepare your package
A. Pack your return securely, make sure to place the items in the original internal packaging.

B. Affix your shipping label to the package making sure no other tracking labels are showing.


STEP 3: Ship it
When your package is ready, drop it off at your nearest post location.

What happens next?
We will process your refund within 5 business days after we receive your return and refunds will be issued to the original method of payment. You'll receive an email to confirm once the return has been completed. 
Will I Be Charged a Return Shipping Fee?
Yes, a return shipping fee will be deducted from your refund for each return. The applicable fees are as follows:
Region
  Return Fee
US/Canada
US$6.99 per return
UK
US$3.99 per return
Other Countries
Contact our customer service; We will reach out after you initiate a return
To ensure the fee is applied correctly, please use the provided shipping label. Returns sent using other methods will not qualify for a refund of the return shipping fee.
Note:

If you've already returned items from an order and wish to return additional items, a fee will be charged for each new return. To avoid incurring multiple fees for the same order, we recommend returning all unwanted items together in a single shipment.

WHICH ITEMS ARE ELIGIBLE TO BE RETURNED?

  1. We will accept returns in their original condition within 30 days of delivery, except for any products labeled on the site as non-returnable.
  2. All returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached.
  3. For instance, items marked as clearance sale items, Bodysuits, Lingerie Jewelry, and accessories (with the exception of scarves, bags, andhats) are  not returnable.

 

CAN SWIMWEAR BE RETURNED? WHAT IS YOUR SWIM ITEMS RETURN POLICY?

Our swimwear comes with a removable hygiene liner to ensure your safety. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. Please try on your BloomChic swim items over your underwear without removing the hygiene liner.
Important Note:
  1. Please do not send your item(s) to the sender's address listed on your package. This is not the return address and will delay the processing of your return & refund.
  2. Please make sure you have not included non-BloomChic item(s) by accident in your return package. We will not be responsible for sending those items back to you.

REFUNDS
We will process your refund within 5 business days after we receive your return and refunds will be issued to the original method of payment. You'll receive an email to confirm once the return has been completed.
Important Note:
  1. The original shipping fee, if any, is non-refundable.
 START A RETURN