Fraud FAQs
- Where can I buy authentic BloomChic products?
- How can I report a potentially fraudulent website to BloomChic?
- Oh no! I think I've been scammed by a fraudulent website impersonating BloomChic. What can I do?
- How can I protect myself from future scams?
You can purchase authentic BloomChic products from our official website, bloomchic.com, as well as our authorized regional sites: bloomchic.co.uk for UK customers and au.bloomchic.com for Australian customers. These are the only official websites for genuine BloomChic items. You can also shop conveniently through the BloomChic app.
We take fraudulent websites very seriously and are committed to protecting our customers. If you encounter a suspicious website, please report it immediately by contacting:
support@bloomchic.us (for US and global customers)
support@bloomchic.co.uk (for UK customers)
Our team will promptly investigate and take appropriate action to safeguard our customers.
If you have already made a purchase from a fraudulent website, we recommend taking the following steps to recover your funds:
Contact your bank or credit card company and request a chargeback for the transaction.
Provide evidence that you did not receive the product or service you paid for.
If you paid using PayPal, file a dispute through their resolution center.
Report the fraudulent website to us immediately.
You should always triple-check the sites you shop on by looking for credentials like contact information, customer service details, press links, and an "About Us" page.
With us, the easiest way to triple-check is to confirm that you’re on our official website before you click “pay now” at checkout.
It's a crazy world out there! Please use your best judgment.
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