Fraud FAQs
- How can I report a potentially fraudulent website to BloomChic?
- How can I report a potentially fraudulent website to BloomChic?
- Oh no! I think I've been scammed by a fraudulent website impersonating BloomChic. What can I do?
We take fraudulent websites very seriously and are committed to protecting our customers. If you encounter a suspicious website, please report it immediately by contacting:
support@bloomchic.us (for US and global customers)
support@bloomchic.co.uk (for UK customers)
support@eu.bloomchic.com (for European
Our team will promptly investigate and take appropriate action to safeguard our customers.
You can purchase authentic BloomChic products from our official website, bloomchic.com, as well as our authorized regional sites: bloomchic.co.uk for UK customers, au.bloomchic.com for Australian customers and support@eu.bloomchic.com for European. These are the only official websites for genuine BloomChic items. You can also shop conveniently through the BloomChic app.
If you have already made a purchase from a fraudulent website, we recommend taking the following steps to recover your funds:
Contact your bank or credit card company and request a chargeback for the transaction.
Provide evidence that you did not receive the product or service you paid for.
If you paid using PayPal, file a dispute through their resolution center.
Report the fraudulent website to us immediately.
You should always triple-check the sites you shop on by looking for credentials like contact information, customer service details, press links, and an "About Us" page. With us, the easiest way to triple-check is to confirm that you’re on our official website before you click “pay now” at checkout. It's a crazy world out there! Please use your best judgment.
To ensure that an email is truly from BloomChic, always check the sender’s email domain. All official BloomChic communications come from email addresses ending with @bloomchic (for example: @bloomchic.com, @bloomchic.us, @bloomchic.co.uk, support@eu.bloomchic.com etc.).
If you receive an email from Gmail, Yahoo, or any other non-official domain claiming to be BloomChic, do not click on any links or share personal information.
When in doubt, forward the email to our official customer service team for verification. Staying vigilant helps protect your account and purchases.
